eredien: Dancing Dragon (Default)
[personal profile] eredien
Dear Doctor's Office and Doctor:

You saw me really quickly last week, which was awesome, because I had thrush and it was bothering me, and I had to pay out of pocket.
You gave me a prescription, and I picked it up last week, the day after it was filled.

The instructions clearly stated to use the medicine four times a day, but failed to tell me how much medicine I should be taking for each dose. After calling the pharmacy and your office and getting two calls from two different nurse practitioners within five minutes of each other, I then waited nearly 4 hours to be told that I should take 5 milliliters of medicine for each dose.

Let's do some basic math:
5 ml/dose * 4 times/day = 20 ml/day.

The bottle contains 60 ml of medicine.
60 ml/bottle 20 ml/day = 3 days' worth of medicine (even though it turned out to be a little more than that because I only took one dose, before bed, the day I picked up the medicine, and one day only took three doses by accident).

When I called your office today asking for a refill because the thrush is not gone yet, why were you surprised that the medicine was all gone already? Why didn't you give me two or three refills, for, say, a weeks' worth of medicine, instead of requiring authorization for the next refill? And why did you set that next permissible refill date to be a month away, causing you and your staff annoyance to refill my prescription?

You said that you would let me know in 2-3 days when the next refill is ready, but I am not sure if you are supposed to call me or if the pharmacy is supposed to call. I bet that bottle will be gone in three days too. Since I cannot treat my thrush with medicine for the next three days as I have already run out of medicine, I hope that the next three days' worth of medicine, when I get it, had better kill the damn stuff off so I can stop going to and calling your office!

Now I am going to eat yogurt and probiotic fruit juice, as the tub of yogurt and carton of juice last for more than 3 days, and do not require a refill, and I want to do something to stop the thrush from coming back, and that is all I can do.
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